2/27/2005
People and Bureaucracy
“. . .expending energy trying to motivate people is largely a waste of time. . .If you have the right people on the bus, they will be self-motivated.
“. . .the purpose of bureaucracy is to compensate for incompetence and lack of discipline — a problem that largely goes away if you have the right people in the first place. Most companies build their bureaucratic rules to manage the small percentage of wrong people on the bus, which in turn drives away the right people on the bus, which then increases the wrong people on the bus, which increases the need for more bureaucracy to compensate for incompetence and lack of discipline, which then further drives the right people away, and so forth.”
– Jim Collins from Good to Great
*** mo:Blogged ***
Filed by Ken at 11:16 am under General
